Do you have questions about our products?
Our FAQ section answers the most frequently asked questions; in addition, we are always there for you on the phone. Do you have more detailed questions, or have you been unable to find an answer to your specific problem? Please use our special FAQ request form and we will promptly get back to you.
During business hours, you may also wish to call our info hotline on: +49(0)6644 - 86-0.
- What surface do I put my sauna on?
Install the sauna cabin on a horizontal floor. Minor unevenness can be levelled out during installation. A tiled or PVC floor is recommended. Do not install on laminate covers or (fitted) carpets.
- Can I install the sauna outside?
The sauna cabins are designed for indoor use; since the wood has no special surface treatment and the control units will not withstand cold winter temperatures, the sauna cabins are not suitable for outdoor installation.
- Do I have to let the air out into the open?
If a privately used sauna is installed in a room with a window, direct ventilation to the outside is not required. If your sauna runs on an evaporating heater, however, the waste air should be let out directly towards the outside.
- Which height do I have to consider for installing a sauna cabin?
Saunas should be installed 5cm away from existing walls. Allow 10cm distance around the air-out duct of air-conditioned saunas. Leave at least 10cm to the ceiling.
- Can I install my sauna in a bathroom where there is a shower or bathtub near the sauna cabin?
There is no basic problem with that. However, you may find that your electrician refuses to hook up your sauna cabin if a shower or bathtub is near the control unit and/or the sauna heater. As a general rule, you should leave at least 60cm space between the heater/control unit and a shower or bathtub.
- Which mains connection do I need for the sauna?
A 400 V mains supply line is required for the sauna heater (wire cross section 5 x 2.5 mm²). The package contains all heat-resistant silicone cables needed for cabling inside the cabin. The power supply cable reaches up to approx. 1 m above the cabin ceiling and is connected there to the customer-provided cable. The power needed for interior lighting is tapped off the main power cord, i.e. there is no extra on-site cabling required. Note that a locally approved electrician should do all the electric cabling and connecting and that this work is not included in the installation services provided by saunalux.
- Are sauna cabins available in tailored sizes?
All sauna cabins can of course be adapted to local necessities. You could integrate oblique ceilings or walls into the sauna, for example.
- May persons with a pacemaker use the sauna?
Before you use a sauna, you should consult your doctor about potential risks.
- Do the brochure prices include value-added tax?
Yes, prices include the statutory VAT of 19% (in Germany, as of 1 Jan. 2007).
- Can I add a window to the sauna?
Yes, windows and panes can be installed in a sauna. Please refer to our General Catalogue for sizes and prices. You can also integrate any windows you may have at hand, the only recommendation to consider being that they should be wooden windows without finishing - because of the vapours generated when the sauna is on.
- What is the lowest a sauna may be?
The lowest size is 180 cm. At this size, however, you should bear in mind that a heat shield above the sauna heater is a compulsory add-on. Also, these sauna cabins will have a wooden door with a pane in it because sauna cabins less than 190 cm high may not have all-glass doors or doors with 2 panes.
- What is the highest a sauna may be?
The recommended maximum sauna height is 230 cm because heat distribution will be less than perfect in cabins higher than that.
- May pregnant women use a sauna?
Yes! Regular sauna bathing once a week may even make giving birth faster and easier. Repeatedly sweating out a lot of water every week prevents too much liquid from being retained in the tissue (which could result in "pregnancy poisoning"). The training effect that sauna bathing has on blood vessels, the circulation (blood pressure) and the action of the heart is just as beneficial to pregnant women as the ensuing relaxation of the muscles and mind. Purification of the body and sweating a lot certainly promotes the dissipation of metabolic waste from the embryo also, which may explain why women taking sauna baths suffer from fewer pregnancy complications.
- May I install infrared radiators in a sauna cabin?
It is not recommended because the size of the cabin moves the radiator too far away from the body - there is not enough radiation left to actually enter the body. Another aspect is the safety clearance to be maintained between the radiator and the sauna ceiling. This will be at risk if the radiators are installed above the upper bench. Front-fitted radiators also reduce the available bench space.
- May I use the sauna when I have a cold?
Following a sauna bath with its hot and cold stimuli, previously infected persons may experience a particularly serious course of the illness. Where symptoms of an influenza or an "influenzal infection" are noticeable already, sauna bathing should be postponed until the signs of the illness (temperature, catarrh) have disappeared. Sweating may then remove remaining ill-making substances that cause some persons suffering for a long time.
- May persons with asthma use the sauna?
Yes. The dry heat in the sauna and breathing in the warm air will relax the bronchial muscles. This specifically counteracts the asthmatic spasms. But sauna bathing not only prevents asthmatic persons from having an attack, they will also be generally less prone to attacks as they keep using the sauna. Regular sauna bathing and its invigorating and anti-infective effect is of great importance to asthmatic persons. (Source: "Alles über Saunabaden" (All About Sauna Bathing), an introduction by Dr. med. I. Fritzsche and W. Fritzsche)
- Does the heat damage the skin?
No. Heating up the skin to a high temperature accelerates the metabolism in the skin cells to two to three times its usual rate thereby also improving skin cell reproduction. Another beneficial effect is the production of more antibodies. Giving off a lot of sweat moistens the skin completely. Many of the horny scales and the dust particles, sebum and bacteria attached to them are expelled during the sauna bath or washed away or rubbed off with a towel afterwards. This marks the unparalleled cleansing effect of sauna bathing. The cold rinse in the second phase further keeps the skin moist, so that there is no danger of skin drying out. Cold water stimuli and alternating hot foot baths are a good training for the blood vessels in the skin. Since the thermal stimuli do not make the sebaceous glands produce sebum, bathers with dry (low-lipid) skin and all older persons in particular should slightly oil their entire skin after the sauna bath. (Source: "Alles über Saunabaden" (All About Sauna Bathing), an introduction by Dr. med. I. Fritzsche and W. Fritzsche)
- What is the difference between a Finnish and a wet sauna?
Temperatures in a traditional Finnish sauna range between 75°C and 100°C at about 10% humidity. In a wet sauna, temperatures range between 40°C and 60°C at about 35% to 60% humidity.
- What is the difference between a sauna made of panel elements and solid wood saunas?
As the name suggests, a sauna of the panel element type is assembled from separate panel elements. Both the inner and outer side of the elements consists of profiled timber. Mineral stone wool is normally used for insulation - alternatives are wood fibre and cork. "Blockline" is an example of a solid wood cabin. In this case, the walls and ceiling are an upright framework construction carrying solid polar spruce logs. The upright framework makes re-tightening unnecessary.
- What control units and sauna heaters are best used together?
Remember always to combine control units for Finnish sauna bathing with sauna heaters for Finnish sauna modes and control units for climate control operation with sauna heaters for climate control operation. This is not supported by Multiline saunas because the ceramic radiators are not designed for high humidity. Climate control modes is supported by all Ultraline saunas.
- What is the difference between the "Royal" and "Classic" infrared cabins?
Infrared cabin Royal features foils over the entire length inside the walls. Heat therefore distributes evenly throughout the cabin. Temperatures are adjustable up to 50°C. The foils are inside the wall elements . exceptions being the ceiling, the floor and the element containing the control panel and the technical devices. Infrared cabin Classic is equipped with ceramic radiators. The number of radiators is determined by the size of the cabin. Radiators generate spot heating to warm your body. Programmable temperatures go up to 70°C.
- Can I have infrared cabins in different sizes?
Due to the set size of the foils, Royal-series saunas cannot be varied in size. Classic-series cabins, however, adapt to your local needs. They also support oblique ceilings and walls, for example.
- How often do I use an infrared cabin and how long for?
The recommended bathing time is about 20 to 30 minutes, considering a 10 to 20 minute rest. To make the most of in-depth heat effects, the cabin should be used 1 to 3 times a week.
- Are infrared cabins available with different types of wood?
Exterior panelling of both Royal and Classic can be tailored to your request. Only Classic allows interior panelling variations, however.
- What is the design of the Classic radiators?
They are ceramic radiators filled with magnesium and flock-coated contact protection.
- Can I change the stop side of infrared cabin doors?
Yes, this is possible of course. Please note that standard packages include doors with 'DIN right' stops. Should you want to have the stop on the other side, please remember that this must be stated on the order form.
- How long may I expect infrared foils and ceramic radiators to last?
We know from initial practical experience that the output of frequently-used infrared foils declines after about 20 years. Ceramic radiators have a service life of approx. five thousand to ten thousand operating hours.
- What happens if an infrared foil is defective?
In case an infrared foil is damaged for whatever reason, it is replaced by removing the element containing the damaged foil.
- What is the difference between a sauna and an infrared cabin?
In a sauna cabin, sweating is caused by high external temperatures. In an infrared cabin, sweating is induced by lower temperatures inside the body (in-depth heat).
- How do I take a sweat bath in an infrared cabin?
There are no set rules, just recommendations. Try to establish your own procedure at your most agreeable convenience. Below you will find one possibility that you may wish to copy. Have a good shower and dry yourself carefully before entering the infrared cabin. Then take a 20 to 30-minute sweat bath . temperatures should range between 40°C and 50°C. To keep the wood fresh and clean, it is recommended to sit on a towel. Find a relaxed sitting or lying position. Afterwards have a nice warm shower. To complete, take a 10 to 20-minute rest.
- What is the difference between A, B and C-type radiation?
A distinction is made between short-wave infrared A (0.78 . 1.4 .m), medium-wave infrared B (1.4 . 3.0 .m) and long-wave infrared C (3.0 . 1000 .m). Saunalux always uses absolutely safe C-type infrared radiation.
- Is there a loudspeaker option for the Infrasalair cabin?
Yes because the loudspeakers we install in our cabins are saltwater-proof.
- What is the difference between a high-pressure and a low-pressure lamp as used in a solarium?
High-pressure lamps produce a faster and more intense tan. The effect will not last as long. Low-pressure lamps take longer to tan the skin in a gentler manner. The effect will last longer.
- May I run my solarium on a coin-operated machine?
Yes, but please say so on the order form to allow us to prepare the unit for it.
- What are reflector tubes?
Reflector tubes feature a reflector at the back of the tube. The reflector means that all radiation comes out at the front to be fully available to the user.
- Does the dip tub have an overflow pipe?
Yes, the dip tub package contains a plastic riser for use as an overflow guard.
- How often do I have to change the water in a hot tub?
Change the water 4 times a year.
- How often do I have to replace the filter of a hot tub?
Replace the filter twice a year.
- What is the recommended temperature of hot tub water?
A temperature of approx. 38°C to 39°C because the chlorine in the water will not take effect before this point.
- What is the power output of a hot tub heater?
All hot tub heaters are rated at 3 kW.
